Delete account

GDPR Art. 17 · Right to be forgotten

Fastest way — delete your account directly from the app:

Open HESHE Stocker → Settings → Delete account. All data is removed instantly.

If you can't access the app (lost phone, forgot password), fill in the form below. We will respond within 30 calendar days per GDPR Art. 12.

What gets deleted

Your user account (email, name, company name, VAT ID)
All company inventory data: parts, products, orders, stock movements, shopping list, BOM
All team members' accounts in your company (if you are the company owner)
Technical logs older than 7 days (others are auto-purged)

What is retained (legal obligation)

Invoices / billing documents — retained for 5 years per Polish tax law
Subscription audit logs — within scope required by Apple/Google as merchant of record

Warning: account deletion is irreversible. After confirmation there is no way to recover your data. If you only want to cancel the subscription — do it in your Apple ID or Google Play settings; the account stays.

Request form

What happens next

Within 72 hours we'll send a confirmation email to the address provided.
You click the link in the email to verify identity (we won't delete an account based on a forged request).
After confirmation — we delete the account and all data within 30 days.
You'll receive a final confirmation email with the deletion timestamp.

Direct contact

If the form doesn't work or you have questions, email us directly at stocker@heshe.pro with subject "Account deletion request".